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Housing Ombudsman publishes complaint handing failure orders report for October to December 2021

In July last year the Housing Ombudsman published a new Complaint Handling Code.  The Code committed the Ombudsman to publishing the total number of complaint handling failure orders issued, the names of the landlords and the reasons for the orders.  The Ombudsman has published its third such report covering the period from October to December 2021.

Become a YDC Member to read more about the Ombudsman’s report.