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Webinar, RSH New Consumer Standards – now and next, 22nd September 2026 (online)

Hello all. thanks for supporting the webinar today on the new consumer standards and the new economic standards.

Thanks to RSH staff who supported the conference, by giving their time and their wisdom and taking questions:

  • Jack Smith who is Assistant Director, Assessment and Tenant Engagement 
  • Fleur Priest-Stephens, Head of Engagement.

 

Here are copies of the slides, the recording and the issues discussed:

Confirmed changes to the Consumer Standards:

 

Proposed changes to the Economic Standards:

Here are the RSH’s slides:

20260918_TAwebinar

Click this link for the  recording:

 

Finally

Watch this space and save the date for our All Day conference- the National Tenant Voice Conference on 24th November, 2026 – on line, with our partners the Northern Housing Consortium.

The theme is innovation in tenant and resident engagement.

 

Speakers include:

  • Tenants and landlords who are innovating
  • The Ministry of Housing, Communities and Local Government
  • The Regulator of Social Housing
  • The Housing Ombudsman
  • Stop Social Housing Stigma

 

Thanks again for your support.